How can we help?
Questions about RecallEZ, trouble with the app, or feedback from the beta. Send us an email and a real person will write back.
Write to us
Email support@recallez.com and a real person will write back, usually within one business day. It helps to tell us:
- What it’s about: using the app, setting up a phone for someone, beta testing, privacy, or something else.
- Which phone you’re using, if it’s about the app.
Please leave out medical details, like diagnoses or medicines. We don’t need them.
Open my emailEmail us directly
Copy our address into any email app.
support@recallez.comBeta testers
Tell us your phone model and what you were doing when something went wrong. Screenshots help a lot.
RecallEZ isn’t an emergency service. If someone is in danger, call your local emergency number.
Common questions
My invite code didn’t work
Invite codes work for 15 minutes and only once. Ask the person who invited you for a fresh one, and they’ll need to approve you after you enter it.
How do I set up a phone for someone else?
From your own RecallEZ, open their account and choose Set up their phone. You can scan a code in person, send them a link, or read six numbers aloud. See the steps.
How do I change what someone can see?
Open Settings, then Who can see my info, and tap the person. Each item has its own switch, and turning one off can be undone for about a minute.
Is my voice recorded?
RecallEZ never saves your audio. Remember This turns speech into words and a short summary, and only those are kept.